Frequently Asked Questions
Answers to common questions about our products, services, delivery, maintenance and rental options. Can't find what you need? Get in touch — we're happy to help.
We supply a complete range including cotton, linen, denim, polyester blends, silk, satin, knits, woven fabrics, plus performance and specialty textiles — all sourced directly from trusted Asian mills with MOQs starting from 500 meters.
We carry a wide range of ready-made and made-to-order apparel including T-shirts, polos, hoodies, dress shirts, blouses, dresses, uniforms, workwear, activewear, kids wear, jackets, outerwear and accessories — in any size, colour and customisation.
MOQs depend on the product and customisation level. For ready-made apparel, MOQs typically start from 100–300 pieces per style/colour. For fabrics, MOQs vary by mill — usually from 500–1,000 metres. We also support smaller trial orders for new customers.
Yes. We provide pre-production samples for approval before bulk production. Initial fabric swatches are usually free, while finished garment samples may carry a small fee depending on complexity — fully refundable against your bulk order.
Yes. We offer full private-label support — including custom woven labels, hang tags, care labels, polybags and branded gift boxes. Send us your artwork and we'll handle the rest from sampling to mass production.
In-stock fabrics ship within 1 to 2 weeks. For bulk garment orders, production lead times typically range from 45 to 90 days depending on style, quantity, and customisation — we confirm exact timing at quotation.
Yes, we provide full production support including tech pack review, pattern grading, fit samples, and pre-production approvals to ensure your design comes to life exactly as intended.
Yes. We offer tiered pricing for bulk orders and welcome long-term supply agreements with seasonal forecasts, dedicated account managers and priority production slots for our recurring brand partners.
Quality is guaranteed through our multi-stage QC process: fabric inspection, pre-production samples, in-line production checks, and final shipment audits. Any defects are addressed promptly.
Yes — we welcome buyers to visit our partner mills and production facilities across Asia. Schedule a tour with our team and we can arrange showroom appointments, factory walkthroughs and supplier meetings to support your sourcing decisions.
Still have questions? Our team is ready to help.
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